Ice Lake and Tiger Lake chipsets have native Thunderbolt support and do not use this driver.This is for computers that support Thunderbolt III technology.Intel Thunderbolt Controller Firmware Update Utility Realtek USB GBE Ethernet Controller DriverĪSMedia USB eXtensible Host Controller Driver WD15, TB16, and TB18DC Docking Station Drivers and Firmware. (The USB Audio jack driver only applies to docks with 3.5 mm jacks.) (Table 1.) These computer BIOS (the computer reboots when running the BIOS update), drivers, and the drivers for the dock can be downloaded from the Dell Support Website. Drivers can also be manually downloaded and installed. Run SupportAssist (all models), or Dell Command | Update (Precision, XPS, and Latitude) or Dell Update (Vostro, Inspiron, and G-Series) to update the computer BIOS and drivers for both the computer and dock.Run Windows Update to ensure that the operating system is up to date.(See instructions for the reset procedure above.) Power cycle the Docking Station once the firmware has been updated. The Docking Station must remain connected to the computer during the update. Manually download and update the Docking Station firmware from the Dell Drivers & Downloads page.Windows Operating System and Dell Driver Updates: Plug the USB-C or Thunderbolt cable back to the computer.Plug AC power into the Docking Station.Drain any remaining power to the Docking Station by holding the power button for 30 seconds.Unplug AC power from the Docking Station.Remove the Docking Station USB-C or Thunderbolt cable from the computer.Note: If the Docking Station has no power or is not recognized, try the following steps:
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